When a lead becomes a customer, are you mindful of their experience after gaining their business? It’s easy to fall into the routine of sales emails, newsletters and invoices, but in order to deliver an exceptional customer experience that improves their retention and brand love, you must go above and beyond. In this episode, Dana DiTomaso shares with us three big things that we can begin doing that will better our customer experience and make earning those leads worthwhile.
Building Better Customer Experiences – Best of Whiteboard Friday
