Keyword stuffing is something that’s been quite a talking point in the Google My Business world for a while now, and it probably won’t go away any time soon. But what is keyword stuffing? According to Google, keyword stuffing is “the practice of loading a webpage with keywords or numbers in an attempt to manipulate […]
It’s now easier to mange your reviews in a new location in Google My Business. With this new feature, you can check on the status of previous takedown requests in addition to allowing you to report issues with reviews and issues takedown requests for some reviews. The only downside is that, if you have a […]
Google My Business has added yet another new features, the new performance report, which adds a section for people who viewed your business profile. Now, you can see how people came across your local listing. This will work for Google Search and Google Maps, and is available on both desktop and mobile. The report originally […]
Ever since 2016, Google My Business (GMB) let potential customers to message businesses through their listings, but that was it. You could only chat with customers through the GMB app. But now, GMB has begun letting businesses chat with customers directly from the desktop as well. If businesses wanted to respond to customer inquires, they […]
Recently, Google began making the Google Guaranteed badge available to businesses for a monthly, outside of participating in Local Services Ads. The cost of the badge will set you back $50 a month, or $600 a month., and will appear on the local business profile, as well as in the Local Pack. Currently, Google Guaranteed […]
Did you know that 44% of the economic actives comes from small business? This is why, due to the arrival of COVID-19 earlier this year, it’s important these small businesses need to do what they can to make sure their 2020 holiday season is the best they can make it. These SMBs really need to […]
Google My Business gives its users quite a number of customization options for their profiles, and because of that, deciding what to focus on can be a bit difficult for some. In this episode of Whiteboard Friday, Joy Hawkins talks to us about the fields she and her team over at Sterling Sky has found […]
A number of announcements were made during Google’s virtual Search On event on October 15 including how it’ll make search more sophisticated and user friendly. Google is now using its natural language understanding BERT algorithm on almost every query in order for the search engine to better understand search intent. Several of the announcements made during […]
Google is currently testing a “call history’ feature for Google My Business, and was made to help businesses see and respond to any missed calls that originate from Google Search and Maps. How does call history work? According to Google: When a customer uses the “Call” button on your Business Profile, their calls show up […]
A new set of ‘heath & safety’ businesses attributes tied to COVID-19 have been rolled out by Google, and began to appear on September 9 for some people. The attributes will clarify and provide reassurance to customers that there are safety protocols that can be taken advantage of in the pandemic. More and more health and safety […]