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Category: Google My Business

Google My Business Offers More Flexibility With Business Hours

A new feature has been launched for Google My Business, giving local businesses more flexibility with their business hours that reflects ways they are adapting for social distancing as they begin reopening. It’s now possible to set up “more hours” in Google My Business with special time for different things, such as seniors, pick up, […]

Google Adds Website Links To ‘Call Ads’

Google made an announcement that markers are now able to add website links to Call Ads. Consumers will have another way to contact and engage with the business during a time when call volumes are high and wait times might be long, which would risk bad customer experiences. Below, the mock-up shows a traditional Call […]

Google Reviews Coming Out Of Quarantine

A few weeks ago, Google Google shut down the publication of new reviews and Q&A as part of its coronavirus response and reduced support. It seems though that Google has re-started publication of reviews and review repolie. On this page Google says: “Review replies are now available. New user reviews, new user photos, new short names, and Q&A will […]

Google Introduces New COVID-19 And Telehealth GMB Links For Healthcare Providers

Google has been in the process of rolling out COVID-19 updates and advice to local businesses regularly. Specifically in an update for health and medical professionals, the ompany introduced some new links in the Google My Business (GMB) dashboard. These two links were first discovered by Erica Paige and picked up by Mike Blumenthal. GMB instructions have been dedicated by […]

Google: Marking a Business ‘Temporarily Closed’ Doesn’t Impact Rankings

According to Danny Sullivan of Google, he confirmed that marking a Google My Business listing as temporarily closed isn’t going to harm rankings or visibility. With businesses closing in order to try halting the spread of the virus, Google introduced a “temporarily closed” indicator in GMB. There was some initial concern about the indicator negatively […]

Google Posts, ‘Temporarily Disabled,’ Now Back

Due to the recent Google My Business (GMB) policy changes, limited support and a lot of the confusion surrounding the coronavirus crisis, there are many local SEOs have had problems with listings updates and other GMB features. Posts is a critical GMB tool whose performance has been a bit uneven. According to Google, Posts are working […]

Businesses Should Limit, Not Disable, Their Sites During Temporary Closures, Google Says

Due to the ongoing pandemic that is coronavirus, businesses continue feeling the fallout, while there are some that are forced to temporarily shut down. In order to help businesses owners preserve their visibility in Google Search, Google published recommendations on how to properly limit your site’s functionality if you need to pause operations. If you disable your […]

Google Turns On ‘Mark A Business Temporarily Closed’ For Business Owners On GMB

Google recently announced that both Google Search and Maps will begin displaying if a business is temporarily closed in response to the coronavirus crisis. This was following a directive to local businesses to update hours and other relevant content in Google My Business. Any query that’s related to “opening hours” have been trending up as everyone is tyring […]

Google My Business Not Functioning As Expected Under The Strain Of Coronavirus

On March 20, Google temporarily disabled new local reviews as well as the ability of businesses to post review responses. Although this was previewed in Google’s earlier announcement about limited GMB functionality during the coronavirus crisis, it took many local SEOs by surprise. By March 23, a number of local SEOs complained about various problems and delays in posting new […]

Google To Show Which Local Businesses ‘Temporarily Closed’ In Search, Maps Amid Coronavirus Outbreak

On March 15, Sundar Pichai, CEO of Google, posted the actions Google is taking in response to the coronavirus outbreak. Some of the things includes Google Search and Maps showing if a place or business is temporarily closed. “In the coming days, we’ll make it possible for businesses to easily mark themselves as ‘temporarily closed’ using […]