Google is currently testing a “call history’ feature for Google My Business, and was made to help businesses see and respond to any missed calls that originate from Google Search and Maps. How does call history work? According to Google: When a customer uses the “Call” button on your Business Profile, their calls show up […]
A new set of ‘heath & safety’ businesses attributes tied to COVID-19 have been rolled out by Google, and began to appear on September 9 for some people. The attributes will clarify and provide reassurance to customers that there are safety protocols that can be taken advantage of in the pandemic. More and more health and safety […]
With the impending approach of iOS 14, things will be changing a bit. Currently, Apple Maps uses Yelp and TripAdvisor regarding reviews for local businesses and business related content. According to 9to5Mac: “As of the latest iOS 14 beta, it appears that Apple is looking to remove dependencies on Foursquare and Yelp as sources of […]
So what happens if your local business has a presence in search results? More potential customers will be able to see you, allowing them to learn about the products and services that you provide. Being able to be visible to a big number of people on Google (or any search engine for that matter), being […]
Google announced that marketers can now “create posts, reply to reviews, add photos and update business information” directly from Maps and Search for their Google My Business (GMB) accounts. Before, businesses had to use go to the GMB site or use the mobile app in order to update that business information. Not only that, Google is […]
A few weeks ago, an important change occurred within Google My Business (GMB), where GMB profiles are now able to indicate when business hours were last updated. This update was originally thought to be just a test, but now it’s clear that it isn’t, and it’s here to stay. This update might be small, but […]
If you have a business and also have a verified Google My Business account, you can now add a Black-owned business attribute to the listings. These, and any other attribute will be highlighted as icons on mobile business profiles. The announcement was made on July 30. Google also announced the inaugural class of the Google for Startups […]
Because of the pandemic caused by COVID-19, Small Businesses (SMB) all around the company are struggling, not against the normal competition that we are used to seeing, but against that of this pandemic. With this new global problem, the entire market is seeing an upheaval that we haven’t seen in a long time. Many businesses […]
For a monthly fee, Google is now offering Google Guaranteed certification. If a user partakes in this new offering, they will get an “upgraded profile,” as well as a badge that will show up on both their profile as well as possibly on the Local Pack. Here is a screenshot that was captured by Tom […]
Google is going to begin notifying business of local listing suspensions because of a new law in Europe that has already gone into effect, since the only way a business normally found out that their listings were suspended was after signing into their Google My Business accounts. Because this new law is now in effect, […]