Autopilot Debuts Real-Time Collaborative Customer Journey Map
By Scott Davenport | | Analytics, Marketing Tools, Martech, Video
One of the keys to modern marketing is customer choices, and because of this, the customer journey map has become the central strategic and management document. It depicts the marketing exposures and decisions for a given kind of customer and is used to plot alternatives, responses and followup pitches. In order to assist teams work […]