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Category: Onboarding

The Power of a 10-Week Client Onboarding Process

Starting a new client relationship off on the right foot is crucial for long-term success. Rushing into campaigns without fully understanding the client’s business and goals often leads to disappointment on both sides. That’s why today I want to share an insightful video from Christopher Carr and Brook Sellas of Social Media Examiner on implementing […]

Defining Your Employee Onboarding Process

Alison Leishman, cofounder of Spitfire Inbound, joins the show to talk about her team’s onboarding process. She teaches us about why defining and documenting a process is so important, how she customizes onboarding tracks by role and function, and how she ties a defined onboarding process to happy clients and positive results.