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Google Call-Only Ads Getting ‘Expanded’ With More Characters

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It looks like Google call-only ads are getting the expanded text ad treatment.

The change that is happening is the addition of more text.  Rather than a sing headline of 25 characters, you can have two 30-character headlines.  Also, descriptions are increasing from 80 to 90 characters.

The other change is that name of the business will move to the description line.

Google is enabling more text in call only ads

“We noticed it was tough to fit both your business name and a compelling call to action in the headline, so we moved business name to the beginning of the ad description,” Mike Russo, a Google Ads product manager, said in the announcement.

With the shift of the business name to the description, this will help free up headline space.  But, if you have a brand that is highly recognizable, you want to carefully consider the impact of this change.

As with the rollout of any ad change, testing will be critical. There’s an advantage to being a first-mover, particularly when more ad real estate is at stake, but be sure you’re thoughtful in using the additional text to convey benefits and why users should call your business. You may have learnings from your other enhanced text ads that will work in call-only ads, or you may find they need to be tweaked for this specific format.

This change is rolling out over the coming weeks.

Source – Ginny Marvin

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