Automation and technological solutions have been used more and more recently to undertake a variety of different day-to-day functions. Because of the current state of technology, it’s clear that soon, more things will be taken care of by machines.
This means that we won’t have to worry about dealing with repetitive tasks anymore, there isn’t any need for human intervention, and there will be a wide application to machine learning, and more. This doesn’t mean there aren’t any challenges to deal with, such as business owners who will have to make tough decisions on efficiency over service, and to a degree, robots over people.
But a good question, how are small businesses adjusting to this shift? How will the utilize new automation tools so they can see an increase in their operations?
Recently, Skynova surveyed 288 SMB owners from the US to see what they thought of automation overall. To see the full report, check it out here.
You can also take a look at the following infographic here as well.
Source – Social Media Today