Customer Journey Maps – Whiteboard Friday
By Scott Davenport | | Video, YouTube | Customer Journey Map, Kerry Bodine, MozCon, Whiteboard Friday
When you’re running a business, and you’re hard at work trying to market your products and services to the masses, you can’t forget that your customers are just simply a source of money for you. They’re human beings, just like you are. Regardless of where the customer is at the marketing funnel, it’s important to […]