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Tag: Customer Service

Social Media Is The Least Popular Channel For Customer Service [Survey]

In this day and age, with all the computers, laptops and especially mobile devices, we all love our social media, don’t we?  Social media is a great place for everybody to get the low down on what our friends, news, as well as other interests.  It’s a place where we can all feel connected to others, […]

Google Confirms Quietly Moving To Make All Searches Secure, Except For Ad Clicks

In the last month, it seems that Google has been making some changes.  They are encrypting all search activity with the exception of ad clicks.  Their reasoning for this is for extra protection for searchers.  Could it be to stop the NSA from spying? Who knows. Sometimes Google does funny things.  In the article written […]

If you don’t have a Facebook or Twitter account for your business, here are 5 reasons why you should

Social Media Marketing is used as an additional form of customer support. What do we all want when we go into or use a business? Instant information, Customer service and support! Why not be available for support/service at your customer’s fingertips? We lead a fast paced life, nobody has the time or patience to wait […]