These days, AI-enabled voice recognition is quickly becoming the norm in how we interact with technology. The things that humans are saying is becoming valuable data that businesses can utilize in order to create personalized consumer experiences and sell products.
It’s important how to think broadly about how voice will impact the entire customer experience, ranging from discovery through to purchase. In this report from Invoca, you’ll find:
- Real examples from innovative businesses meshing digital interactions with an increasingly voice-first world.
- Insights from a survey of over 1,000 US consumers using voice assistants.
- New data from an analysis of over 50 million customer phone calls passed through Invoca’s platform in the past year.
Visit Digital Marketing Depot to download “The Rise of Voice.”