US District Court Judge James Robart has ordered Amazon to disclose customer information for people who purchased WEN hair products on their site.
Judge Robart’s ruling is connected to a lawsuit that involves WEN Haircare products. According to report on Media Post, Guthy-Renker, the company behind the WEN Haircare line, settled the lawsuit.
Media Post staff writer Wendy Davis writes:
WEN’s products allegedly led to a host of adverse effects, including hair loss. The company agreed to settle the case by paying $25 to everyone who purchased the conditioner, and up to $20,000 to people who had a bad reaction to it.
The plaintiffs’ lawyers requested that the customer information from Amazon and other retailers to notify anybody who bought WEN Haircare products that a settlement has been reached.
Amazon attorneys, on November 4th, had filed a motion not to disclose customer information. They said that the release of this information is directly conflicting with Amazon policy.
From Amazon’s motion to protect customer data:
Amazon takes very seriously its customers’ privacy and the security of their confidential information. Inversely, customers rely on Amazon’s privacy policies and expect their personal data to be safe. Plaintiffs’ demand is doubly intrusive because it forces Amazon to violate its customers’ trust, and it invades those customers’ privacy without notice. Plaintiffs assume that consumers would prioritize notice of a class action settlement recovery over the security of their personal data, but that is not a choice that Plaintiffs or this Court have the right to make.
According to the Media Post, QVC, Sephora and Overstock have agreed to turn over customer information.