Customer loyalty is a pretty important aspect of any business, especially to smaller businesses out there. Without customers, those businesses won’t be able to thrive. This is why being able to gain their loyalty is so important. It keeps them coming back time and time again. It’s a win-win situation. Since customers are the reason …

How Do Small Businesses Earn Loyalty? (Infographics) Read More »

One important part of success of any business is having good customer retention. Without it, a business won’t get anywhere, and they will ultimately fail. If done successfully, it can end up having the opposite effect – increased company profits. What exactly is customer retention? Customer retention is a business’s ability to keep existing customers …

Four Pillars Of Customer Retention (Infographic) Read More »