Customer Loyalty

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Four Pillars Of Customer Retention (Infographic)

One important part of success of any business is having good customer retention. Without it, a business won’t get anywhere, and they will ultimately fail. If done successfully, it can end up having the opposite effect – increased company profits. What exactly is customer retention? Customer retention is a business’s ability to keep existing customers …

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Facebook Provides Tips to Help Brands Increase Customer Loyalty (Infographic)

In the recent ‘Future of Shopping’ report from Facebook, there seems to have a huge decrease in consumer brand loyalty, along with altered shopping processes that are making many of them to seek out new options, all due to the COVID pandemic. This shift in loyalty could be due to the fact brands have adapted better …

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Attracting Loyal Customers with Belly

Customer loyalty can generate big results for small businesses. In the US alone, consumers hold over 3.3 billion memberships in customer loyalty programs, a 26% increase from two years ago (Source: Colloquy Loyalty Census 2015). However, on average, 50-60% of customers at a small business don’t come back (Source: Belly). This month, The folks at Google …

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