Facebook Planning On Buying Customer Service Platform Kustomer
By Scott Davenport | | Business, Facebook | Kustomer
According to Facebook, they are planning on buying Kustomer, a startup that specializes in customer relationship management. Kustomer also has a platform meant to unify customer conversations across channels. According to the Wall Street Journal, the deal has been valued to be about $1 billion. Kustomer is an “omnichannel CRM platform that brings customer conversations […]