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Category: Google My Business

Google Posts Are Removed After 7 Days, With One Exception

It has been confirmed by Google that most Google Posts are removed seven days after they’re first published.  The only exception to the rule is Google Posts that are based on any upcoming events  Once the event day comes and goes, that event-based Google Post is removed. According to a Google spokesperson, “Posts enable merchants to share […]

Google Posts For Small Businesses Moves To Google My Business

If you’re a small business who is in the Google Posts program, you’ll still be able to make use of the experimental service, but you’ll find out that the location of the feature has moved to the Google My Business area. Google Posts allows people and businesses to directly create content on Google, which will appear highly ranked […]

Google Confirms It’s Rolling Out New Reviews Format For Hotels

It has been confirmed that Google is now rolling out a new user interface and feature set around local reviews for hotels.  Earlier this month, Google started testing new hotel reviews features, and they are starting to roll out.  Sergey Alakov was the first notice these features rolling out. A spokesperson from Google confirmed this and had this […]

Is Google Really Keeping Fake Listings Off Google Maps?

Last week, Google announced that they had conducted a study recently to research the folks behind the fake listings on Google Maps. According to the study the “geographic proximity is the coin of the emerging localized-search realm.” Some of the things that Joy Hawkins saw in the study that were helpful to know is as follows: Most of the listings […]

Updated Google My Business Guidelines Disallow Virtual Offices As Service-Area Businesses

Recently, Google updated the Google My Business guidelines, which now states that virtual offices are not considered service-area businesses and that you must have the virtual office staffed during business hours. A new section was added under the “address” portion of the guidelines that reads: Service-area businesses — businesses that serve customers at their locations — […]

Google My Business Revamps Photo Management For Google Maps Listings

It has been reported by Mike Blumenthal that Google is rolling out a new interface for businesses that lets users manage their photos for their Google Maps listing. This brand new interface replaces categories with tags.  It added a new way to post your cover photo,t he profile photo and your company logo.  “While the profile photo […]

Google My Business Adds New Photos Insights

Google My Business recently added a brand new metric to the insights section of the Google My Business dashboard.  The new metric is photos.  Now, you will be able to see the number of times people are viewing your photos and comparing that to your competitors. You’ll find that in the the features page documents that “insights are now […]

Google My Business Tests A Messaging Feature To Chat With Your Customers

There is a new post by Google My Business in their help documents that talks about a new pilot program that gives some businesses the ability to chat with their customers directly via the local knowledge graph panel. For those businesses that are able to utilize this feature will see a new “message” button added to their local […]

Google My Business Is Testing Advanced Verification Process For Spammy Map Categories

According to Mike Blumenthal he had gotten word from Google that there are tests being done called “advanced verification” in the San Diego region for the locksmiths and plumbers. The reason that this is being aimed at these specific industries is because they tend to see a lot of spam in the Google Maps and local results. […]

Google My Business API Has Added More Features In Version 3.1

New features has been add by Google to the Google My Business API, making this version 3.1.  The Google My Business API allows businesses to quickly update their Google Maps listings programmatically. The upgrade includes: Notifications: You can now subscribe to push notifications for new reviews. Maps URLs: Google Maps URLs are included in location responses […]