For small companies, online reviews are incredibly important.  They can make or break the company, which is why their marketers have to constantly watch them., an LA-based startup is out with a chatbot and service that helps pinpoint the reasons that Yelp, Google+ and Facebook might take down a bad review.

CEO Curtis Boyd said that, to his knowledge, this is the only automated bot/service that gives reasons a bad review might violate Yelp’s or others’ Terms of Service (TOS), which are the only reasons the reviews will be taken down.

[Read the full article on MarTech Today.]

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